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Server Room and Data Centre Maintenance Services

Server Room Environments provides an extensive range of industry leading data centre maintenance services and solutions for clients across the UK and Eire. We provide bespoke service plans to suit your budget and maintenance requirements to ensure your critical infrastructure systems are regularly inspected, maintained and available, on a 24/7 basis throughout their working lifetime.

Critical Infrastructure Systems Maintenance

Typical data centre infrastructure requiring regular inspection, testing and maintenance can include:

  • LV switchboards, PDUs and electrical systems
  • Uninterruptible power supplies and standby generators
  • Emergency lighting systems
  • HVAC cooling systems
  • Fire suppression systems including Room Integrity Testing
  • CCTV systems, room access and rack level security
  • Environmental monitoring systems
  • Structured cable testing

Our Projects Team can also provide deep cleaning and smart hands to assist with server optimisations, commissioning, setup and optimisation.

Preventative Data Centre Maintenance Services

Regular data centre inspection and servicing ensures your critical systems are maintained in according with manufacturer’s recommendations. Consumable items such as fans, filters and batteries are inspected and replaced on a like-for-like basis to ensure your data centre systems retain their day-one design characteristics and costly downtime is prevented.

Critical System Annual Preventative Maintenance Visits Emergency Callout Cover (4 clock, 8 or 12 working) 1 – 5 year Contracts
HVAC and Air Conditioners 2 (standard), up to 4 optional Yes Yes
Electrical Switchgear and Distribution Branches 1 (optional thermal imaging) Yes Yes
Uninterruptible Power Supplies 1 (standard), up to 2 optional Yes Yes
Standby Generators 2 Yes Yes
Fire suppression 1 (up to 2 optional) with and without Room Integrity Testing Yes Yes
Environmental Monitoring 1 (optional annual calibration) Yes Yes

Note: Emergency call outs form part of an annual data centre maintenance contract. All our maintenance contracts can be configured to meet the facilities requirements.

24/7 Support and Emergency Callouts

The Server Room Environments support team provides day and night time cover, 7 days a week. Our engineers can be on site to suit your maintenance regime times and respond to emergency callouts as required.
We operate a 24/7 support team and uses a cloud-based portal to report and manage support tickets. Maintenance contract holders have guaranteed emergency response times with engineers onsite, in accordance with their service level agreements, to get their critical infrastructure systems operational.

Remote Environmental Monitoring Services

Our remote monitoring services allows our support team to monitor your data centre’s systems round-the-clock. Alarm conditions can be immediately investigated and resolved to ensure data centre facility uptime is maintained. A follow-report provides detailed information on the event and highlights any potential points-of-failure or corrective actions required.

Engineering Service Facility

Server Room Environments operates across the UK with service engineers based strategically across the UK and Eire. Our Southern engineering depot and warehouse is based near Wembley, London and in the Northern base near Manchester. We also provide engineering resources from our Glasgow, Belfast and Dublin facilities.

Server Room and Data Centre Audit Services

As part of our services, we provide a complete data centre audit that can be used to identify weaknesses in the current data centre maintenance plan. Our data centre consultants can cover every aspect of the datacenter including critical infrastructure systems hardware deployment, software management, cybersecurity, security and environment monitoring and provide a detailed report with recommendations.

Server Room and Data Centre Design Service

Server Room Environments are specialists in datacentre and server room design and supply and install a wide range of data centre solutions. Whether you need a micro data centre or a bespoke server room or data centre, we have a strong track record & supply chain, to ensure we provide the industry leading systems and services you need for your project.

Please contact our Projects Team to arrange a site survey or to discuss your data centre maintenance service requirements.


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