UPS Maintenance Contracts

Server Room Environments supplies a range of uninterruptible power supplies including single phase UPS and three phase UPS systems.

For these we provide a range of UPS maintenance contracts which can be taken out whether the uninterruptible power supply is inside or outside warranty.

ItemPlatinumSilverGoldBronze
Preventative maintenance visit1 per annum1 per annum1 per annum-
Emergency response4 clock8 working12 workingBest endeavors
24/7 technical supportIncludedIncludedIncludedWorking hours
Firmware upgradesIncludedIncludedIncluded-
Labour includedIncludedIncludedIncluded-
Parts includedIncludedIncludedIncluded-
Batteries includedExtra cost, battery manufacturers warranty appliesExtra cost, battery manufacturers warranty appliesExtra cost, battery manufacturers warranty applies-
Crash kitsOptionOptionOptionOption
24/7 remote monitoringOptionOptionOptionIncluded
Monthly status reportOptionOptionOptionAlerts reported
Individual battery testingOptionOptionOption-
On-site load bank testingOptionOptionOption-
Thermal imagingOptionOptionOption-

Please note that a UPS preventative maintenance visit and any of the optional services including battery testing, load bank testing and thermal imaging surveys can be ordered as one-off services for any UPS installation.

For more information on our UPS maintenance contracts please contact the projects team at Server Room Environments. The team can provide further information and arrange a UPS site survey if you require this.