NETIO Cloud is a power monitoring and control portal for NETIO compatible smart power distribution devices that allows remote monitoring, control and reboots. From a single webpage on the NETIO Cloud portal (https://cloud.netio-products.com) multiple electrical power outlets can be controlled in a secure and reliable https environment.
NETIO Cloud is compatible with the following NETIO smart power management devices:
NETIO Cloud accounts have a 3 year free license and the credit for this is activated when your first NETIO device is added to the account.Additional credits can be purchased in 100k bundles as required.
Smart Power Device Opening Credits
Each NETIO product has an opening number of credits in NETIO Cloud.
Smart Power Device
With normal usage, the opening credit balance should last approximately 3 years.
NETIO Cloud Credit Usage Calculations
For each Smart Power Device there is an estimated maximum daily connection fee. The credit value is based on a stable internet connection, average load and periodic data synchronisation being automatically triggered by the connected device.
Smart Power Device
Max Daily Connection Fee
The amount of available credit for NETIO Cloud is calculated every 24hours (after midnight) and is based on the number of Interactions during the last 24hours. The total number of these is deducted from the available credit. A summary report is made available in the Account Log.
An interaction is defined as an operation between the NETIO Cloud service and the connected Smart Power device and includes:
User-interactions triggered by the User or through an external API
Auto-interactions triggered automatically based on data synchronisation or a User-interaction
An Interaction does not include data synchronisation.
Switch one Output On
Switch one Output Off
Reset (Short Off) Output
One published MQTT message via an External API
Remove device from the NETIO Cloud
One DataPoint in a structured message
Status update of one output
Energy counter update of one output
Every Message or Interaction is at least one DataPoint. If a message payload consists of structured data (e.g. JSON), one DataPoint is assigned to every numeric value in the structure.
Data Synchronisation Policy and the Connection Fee
TLS encrypted MQTT and HTTP protocols are used for data synchronisation. The user is responsible for ensuring that the Smart Power devices have access to the internet through TCP ports 8883 and 443. To ensure a good quality of Service, data is synchronised between every connected Smart Power device and NETIO Cloud at certain events. Every synchronisation event consumes an appropriate amount of credit depending on the Smart Power device connected and its features, this is covered by the term Connection Fee. Typical events include:
Automatic output state synchronisation in background every 30minutes per Smart Power device connected – this feature is used to detect connection errors
Outputs states are updated by every output change on each Smart Power device separately and includes requests from the NETIO Cloud service, devices M2M API, push-buttons and any other non specified output state changes
Energy (Wh) is synchronised after device start-up or by a 1000Wh (1kWh) change on each output separately
Output state synchronisation is made after each successful connection or re-connection to the NETIO Cloud service
Notifications are sent via email and it is not possible to disable this feature. Notifications emails are sent for:
Account registration and confirmation
Account credit threshold reached
Account usage and credit statistics
User account suspension or termination
The NETIO Cloud can connect to Third-party services or devices via external APIs.
We have over 30 years of experience working within data centre and server room environments. Our knowledge and experience means that we know how to design, install and maintain the right cooling, energy management, power and monitoring solutions for any critical IT environment.
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