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FAQs - Monitoring Software

Software monitoring related information and guidance covering a range of software for UPS systems, air conditioners, DCIM and temperature monitoring.

MQTT stands for MQ Telemetry Transport and is a lightweight and low bandwidth ‘publish-subscribe’ network protocol for transporting messages between devices, usually over TCP/IP. MQTT is a commonly used communications protocol for Machine-2-Machine (M2M), Internet of Things (IoT) and Industrial Internet of Things (IIoT) devices including environment monitors, and mobile applications, allowing them to communicate and report their data to a master station i.e. a Cloud-based portal or in-house server or computer running the appropriate monitoring software.

LoRa stands for ‘Long Range’ and is a communications protocol for long range, low power, wireless device communication and is a communications method for IoT devices. LoRa uses a license-free sub-gigahertz radio frequency bands; 433 MHz, 868 MHz (Europe) and 915 MHz (Australia and North America) and enables long-range transmissions of up to 10km with la ow power consumption.

When you need both email and SMS text alerts there may be several ways to do this. Most environment monitors will have an Ethernet/IP connection for a local area network. This allows their associated monitoring software packages to ‘monitor’ the devices and issue email alerts when an alarm condition arises. SMS text alerts may be generated by the software linking to an ‘email to SMS’ text service. This assumes that the environment monitor hardware does not have a built-in GSM SIM card holder via which it can issue a text. For some products it is also possible to put an SMS-Gateway device onto an Ethernet/IP network. The SMS-Gateway can be used by any compatible device on the network to issue an SMS text alert as required.



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