Frequently Asked Questions

Access Security FAQs

We split our maintenance contracts into three types including 4 clock hours (the fastest response time), 8 working hours or 12 working hours. The 4 clock hours is a 24/7, 365-day a year maintenance contract. We have been known to offer up to 2 clock hours but this is only feasible if there are one or two local engineers, who are literally on the site’s door-step.

We classify these types of visit as a ‘health check’ and generally insist on a health check when we are asked to maintain a UPS system or air conditioner which we have not supplied or maintained. A health check can be ordered inside normal working or outside working hours. We provide a complete report following the health check assessment, with a recommendation for refurbishment, maintenance or replacement.

We do offer preventative maintenance visits and inspections. Normally we offer one or two visits dependent upon the server room or datacentre equipment and the client needs. Modern UPS systems for example normally only require one inspection per year but standby power generators and critical cooling air conditioners may require two.

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Air Conditioning Unit Repair FAQs

We split our maintenance contracts into three types including 4 clock hours (the fastest response time), 8 working hours or 12 working hours. The 4 clock hours is a 24/7, 365-day a year maintenance contract. We have been known to offer up to 2 clock hours but this is only feasible if there are one or two local engineers, who are literally on the site’s door-step.

We classify these types of visit as a ‘health check’ and generally insist on a health check when we are asked to maintain a UPS system or air conditioner which we have not supplied or maintained. A health check can be ordered inside normal working or outside working hours. We provide a complete report following the health check assessment, with a recommendation for refurbishment, maintenance or replacement.

We do offer preventative maintenance visits and inspections. Normally we offer one or two visits dependent upon the server room or datacentre equipment and the client needs. Modern UPS systems for example normally only require one inspection per year but standby power generators and critical cooling air conditioners may require two.

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Air Conditioning Regulations FAQs

We split our maintenance contracts into three types including 4 clock hours (the fastest response time), 8 working hours or 12 working hours. The 4 clock hours is a 24/7, 365-day a year maintenance contract. We have been known to offer up to 2 clock hours but this is only feasible if there are one or two local engineers, who are literally on the site’s door-step.

We classify these types of visit as a ‘health check’ and generally insist on a health check when we are asked to maintain a UPS system or air conditioner which we have not supplied or maintained. A health check can be ordered inside normal working or outside working hours. We provide a complete report following the health check assessment, with a recommendation for refurbishment, maintenance or replacement.

We do offer preventative maintenance visits and inspections. Normally we offer one or two visits dependent upon the server room or datacentre equipment and the client needs. Modern UPS systems for example normally only require one inspection per year but standby power generators and critical cooling air conditioners may require two.

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Cooling System FAQs

We split our maintenance contracts into three types including 4 clock hours (the fastest response time), 8 working hours or 12 working hours. The 4 clock hours is a 24/7, 365-day a year maintenance contract. We have been known to offer up to 2 clock hours but this is only feasible if there are one or two local engineers, who are literally on the site’s door-step.

We classify these types of visit as a ‘health check’ and generally insist on a health check when we are asked to maintain a UPS system or air conditioner which we have not supplied or maintained. A health check can be ordered inside normal working or outside working hours. We provide a complete report following the health check assessment, with a recommendation for refurbishment, maintenance or replacement.

We do offer preventative maintenance visits and inspections. Normally we offer one or two visits dependent upon the server room or datacentre equipment and the client needs. Modern UPS systems for example normally only require one inspection per year but standby power generators and critical cooling air conditioners may require two.

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Containment Aisle FAQs

We split our maintenance contracts into three types including 4 clock hours (the fastest response time), 8 working hours or 12 working hours. The 4 clock hours is a 24/7, 365-day a year maintenance contract. We have been known to offer up to 2 clock hours but this is only feasible if there are one or two local engineers, who are literally on the site’s door-step.

We classify these types of visit as a ‘health check’ and generally insist on a health check when we are asked to maintain a UPS system or air conditioner which we have not supplied or maintained. A health check can be ordered inside normal working or outside working hours. We provide a complete report following the health check assessment, with a recommendation for refurbishment, maintenance or replacement.

We do offer preventative maintenance visits and inspections. Normally we offer one or two visits dependent upon the server room or datacentre equipment and the client needs. Modern UPS systems for example normally only require one inspection per year but standby power generators and critical cooling air conditioners may require two.

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Design and Build FAQs

We split our maintenance contracts into three types including 4 clock hours (the fastest response time), 8 working hours or 12 working hours. The 4 clock hours is a 24/7, 365-day a year maintenance contract. We have been known to offer up to 2 clock hours but this is only feasible if there are one or two local engineers, who are literally on the site’s door-step.

We classify these types of visit as a ‘health check’ and generally insist on a health check when we are asked to maintain a UPS system or air conditioner which we have not supplied or maintained. A health check can be ordered inside normal working or outside working hours. We provide a complete report following the health check assessment, with a recommendation for refurbishment, maintenance or replacement.

We do offer preventative maintenance visits and inspections. Normally we offer one or two visits dependent upon the server room or datacentre equipment and the client needs. Modern UPS systems for example normally only require one inspection per year but standby power generators and critical cooling air conditioners may require two.

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Electrical Works FAQs

We split our maintenance contracts into three types including 4 clock hours (the fastest response time), 8 working hours or 12 working hours. The 4 clock hours is a 24/7, 365-day a year maintenance contract. We have been known to offer up to 2 clock hours but this is only feasible if there are one or two local engineers, who are literally on the site’s door-step.

We classify these types of visit as a ‘health check’ and generally insist on a health check when we are asked to maintain a UPS system or air conditioner which we have not supplied or maintained. A health check can be ordered inside normal working or outside working hours. We provide a complete report following the health check assessment, with a recommendation for refurbishment, maintenance or replacement.

We do offer preventative maintenance visits and inspections. Normally we offer one or two visits dependent upon the server room or datacentre equipment and the client needs. Modern UPS systems for example normally only require one inspection per year but standby power generators and critical cooling air conditioners may require two.

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Energy Efficiency FAQs

We split our maintenance contracts into three types including 4 clock hours (the fastest response time), 8 working hours or 12 working hours. The 4 clock hours is a 24/7, 365-day a year maintenance contract. We have been known to offer up to 2 clock hours but this is only feasible if there are one or two local engineers, who are literally on the site’s door-step.

We classify these types of visit as a ‘health check’ and generally insist on a health check when we are asked to maintain a UPS system or air conditioner which we have not supplied or maintained. A health check can be ordered inside normal working or outside working hours. We provide a complete report following the health check assessment, with a recommendation for refurbishment, maintenance or replacement.

We do offer preventative maintenance visits and inspections. Normally we offer one or two visits dependent upon the server room or datacentre equipment and the client needs. Modern UPS systems for example normally only require one inspection per year but standby power generators and critical cooling air conditioners may require two.

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Fire Suppression System FAQs

We split our maintenance contracts into three types including 4 clock hours (the fastest response time), 8 working hours or 12 working hours. The 4 clock hours is a 24/7, 365-day a year maintenance contract. We have been known to offer up to 2 clock hours but this is only feasible if there are one or two local engineers, who are literally on the site’s door-step.

We classify these types of visit as a ‘health check’ and generally insist on a health check when we are asked to maintain a UPS system or air conditioner which we have not supplied or maintained. A health check can be ordered inside normal working or outside working hours. We provide a complete report following the health check assessment, with a recommendation for refurbishment, maintenance or replacement.

We do offer preventative maintenance visits and inspections. Normally we offer one or two visits dependent upon the server room or datacentre equipment and the client needs. Modern UPS systems for example normally only require one inspection per year but standby power generators and critical cooling air conditioners may require two.

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Raised Access Floor and Suspended Ceiling FAQs

We split our maintenance contracts into three types including 4 clock hours (the fastest response time), 8 working hours or 12 working hours. The 4 clock hours is a 24/7, 365-day a year maintenance contract. We have been known to offer up to 2 clock hours but this is only feasible if there are one or two local engineers, who are literally on the site’s door-step.

We classify these types of visit as a ‘health check’ and generally insist on a health check when we are asked to maintain a UPS system or air conditioner which we have not supplied or maintained. A health check can be ordered inside normal working or outside working hours. We provide a complete report following the health check assessment, with a recommendation for refurbishment, maintenance or replacement.

We do offer preventative maintenance visits and inspections. Normally we offer one or two visits dependent upon the server room or datacentre equipment and the client needs. Modern UPS systems for example normally only require one inspection per year but standby power generators and critical cooling air conditioners may require two.

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Hire and Rental FAQs

We split our maintenance contracts into three types including 4 clock hours (the fastest response time), 8 working hours or 12 working hours. The 4 clock hours is a 24/7, 365-day a year maintenance contract. We have been known to offer up to 2 clock hours but this is only feasible if there are one or two local engineers, who are literally on the site’s door-step.

We classify these types of visit as a ‘health check’ and generally insist on a health check when we are asked to maintain a UPS system or air conditioner which we have not supplied or maintained. A health check can be ordered inside normal working or outside working hours. We provide a complete report following the health check assessment, with a recommendation for refurbishment, maintenance or replacement.

We do offer preventative maintenance visits and inspections. Normally we offer one or two visits dependent upon the server room or datacentre equipment and the client needs. Modern UPS systems for example normally only require one inspection per year but standby power generators and critical cooling air conditioners may require two.

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IT Room Cleaning FAQs

We split our maintenance contracts into three types including 4 clock hours (the fastest response time), 8 working hours or 12 working hours. The 4 clock hours is a 24/7, 365-day a year maintenance contract. We have been known to offer up to 2 clock hours but this is only feasible if there are one or two local engineers, who are literally on the site’s door-step.

We classify these types of visit as a ‘health check’ and generally insist on a health check when we are asked to maintain a UPS system or air conditioner which we have not supplied or maintained. A health check can be ordered inside normal working or outside working hours. We provide a complete report following the health check assessment, with a recommendation for refurbishment, maintenance or replacement.

We do offer preventative maintenance visits and inspections. Normally we offer one or two visits dependent upon the server room or datacentre equipment and the client needs. Modern UPS systems for example normally only require one inspection per year but standby power generators and critical cooling air conditioners may require two.

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IT Room Relocation FAQs

We split our maintenance contracts into three types including 4 clock hours (the fastest response time), 8 working hours or 12 working hours. The 4 clock hours is a 24/7, 365-day a year maintenance contract. We have been known to offer up to 2 clock hours but this is only feasible if there are one or two local engineers, who are literally on the site’s door-step.

We classify these types of visit as a ‘health check’ and generally insist on a health check when we are asked to maintain a UPS system or air conditioner which we have not supplied or maintained. A health check can be ordered inside normal working or outside working hours. We provide a complete report following the health check assessment, with a recommendation for refurbishment, maintenance or replacement.

We do offer preventative maintenance visits and inspections. Normally we offer one or two visits dependent upon the server room or datacentre equipment and the client needs. Modern UPS systems for example normally only require one inspection per year but standby power generators and critical cooling air conditioners may require two.

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Low Voltage Switchboard FAQs

We split our maintenance contracts into three types including 4 clock hours (the fastest response time), 8 working hours or 12 working hours. The 4 clock hours is a 24/7, 365-day a year maintenance contract. We have been known to offer up to 2 clock hours but this is only feasible if there are one or two local engineers, who are literally on the site’s door-step.

We classify these types of visit as a ‘health check’ and generally insist on a health check when we are asked to maintain a UPS system or air conditioner which we have not supplied or maintained. A health check can be ordered inside normal working or outside working hours. We provide a complete report following the health check assessment, with a recommendation for refurbishment, maintenance or replacement.

We do offer preventative maintenance visits and inspections. Normally we offer one or two visits dependent upon the server room or datacentre equipment and the client needs. Modern UPS systems for example normally only require one inspection per year but standby power generators and critical cooling air conditioners may require two.

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Micro Data Centre FAQs

We split our maintenance contracts into three types including 4 clock hours (the fastest response time), 8 working hours or 12 working hours. The 4 clock hours is a 24/7, 365-day a year maintenance contract. We have been known to offer up to 2 clock hours but this is only feasible if there are one or two local engineers, who are literally on the site’s door-step.

We classify these types of visit as a ‘health check’ and generally insist on a health check when we are asked to maintain a UPS system or air conditioner which we have not supplied or maintained. A health check can be ordered inside normal working or outside working hours. We provide a complete report following the health check assessment, with a recommendation for refurbishment, maintenance or replacement.

We do offer preventative maintenance visits and inspections. Normally we offer one or two visits dependent upon the server room or datacentre equipment and the client needs. Modern UPS systems for example normally only require one inspection per year but standby power generators and critical cooling air conditioners may require two.

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Modular Container FAQs

We split our maintenance contracts into three types including 4 clock hours (the fastest response time), 8 working hours or 12 working hours. The 4 clock hours is a 24/7, 365-day a year maintenance contract. We have been known to offer up to 2 clock hours but this is only feasible if there are one or two local engineers, who are literally on the site’s door-step.

We classify these types of visit as a ‘health check’ and generally insist on a health check when we are asked to maintain a UPS system or air conditioner which we have not supplied or maintained. A health check can be ordered inside normal working or outside working hours. We provide a complete report following the health check assessment, with a recommendation for refurbishment, maintenance or replacement.

We do offer preventative maintenance visits and inspections. Normally we offer one or two visits dependent upon the server room or datacentre equipment and the client needs. Modern UPS systems for example normally only require one inspection per year but standby power generators and critical cooling air conditioners may require two.

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Network Cabling FAQs

We split our maintenance contracts into three types including 4 clock hours (the fastest response time), 8 working hours or 12 working hours. The 4 clock hours is a 24/7, 365-day a year maintenance contract. We have been known to offer up to 2 clock hours but this is only feasible if there are one or two local engineers, who are literally on the site’s door-step.

We classify these types of visit as a ‘health check’ and generally insist on a health check when we are asked to maintain a UPS system or air conditioner which we have not supplied or maintained. A health check can be ordered inside normal working or outside working hours. We provide a complete report following the health check assessment, with a recommendation for refurbishment, maintenance or replacement.

We do offer preventative maintenance visits and inspections. Normally we offer one or two visits dependent upon the server room or datacentre equipment and the client needs. Modern UPS systems for example normally only require one inspection per year but standby power generators and critical cooling air conditioners may require two.

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Project Control FAQs

We split our maintenance contracts into three types including 4 clock hours (the fastest response time), 8 working hours or 12 working hours. The 4 clock hours is a 24/7, 365-day a year maintenance contract. We have been known to offer up to 2 clock hours but this is only feasible if there are one or two local engineers, who are literally on the site’s door-step.

We classify these types of visit as a ‘health check’ and generally insist on a health check when we are asked to maintain a UPS system or air conditioner which we have not supplied or maintained. A health check can be ordered inside normal working or outside working hours. We provide a complete report following the health check assessment, with a recommendation for refurbishment, maintenance or replacement.

We do offer preventative maintenance visits and inspections. Normally we offer one or two visits dependent upon the server room or datacentre equipment and the client needs. Modern UPS systems for example normally only require one inspection per year but standby power generators and critical cooling air conditioners may require two.

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Server Rack and Cabinet FAQs

We split our maintenance contracts into three types including 4 clock hours (the fastest response time), 8 working hours or 12 working hours. The 4 clock hours is a 24/7, 365-day a year maintenance contract. We have been known to offer up to 2 clock hours but this is only feasible if there are one or two local engineers, who are literally on the site’s door-step.

We classify these types of visit as a ‘health check’ and generally insist on a health check when we are asked to maintain a UPS system or air conditioner which we have not supplied or maintained. A health check can be ordered inside normal working or outside working hours. We provide a complete report following the health check assessment, with a recommendation for refurbishment, maintenance or replacement.

We do offer preventative maintenance visits and inspections. Normally we offer one or two visits dependent upon the server room or datacentre equipment and the client needs. Modern UPS systems for example normally only require one inspection per year but standby power generators and critical cooling air conditioners may require two.

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Recycling and Disposal FAQs

We split our maintenance contracts into three types including 4 clock hours (the fastest response time), 8 working hours or 12 working hours. The 4 clock hours is a 24/7, 365-day a year maintenance contract. We have been known to offer up to 2 clock hours but this is only feasible if there are one or two local engineers, who are literally on the site’s door-step.

We classify these types of visit as a ‘health check’ and generally insist on a health check when we are asked to maintain a UPS system or air conditioner which we have not supplied or maintained. A health check can be ordered inside normal working or outside working hours. We provide a complete report following the health check assessment, with a recommendation for refurbishment, maintenance or replacement.

We do offer preventative maintenance visits and inspections. Normally we offer one or two visits dependent upon the server room or datacentre equipment and the client needs. Modern UPS systems for example normally only require one inspection per year but standby power generators and critical cooling air conditioners may require two.

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Refurbishment FAQs

We split our maintenance contracts into three types including 4 clock hours (the fastest response time), 8 working hours or 12 working hours. The 4 clock hours is a 24/7, 365-day a year maintenance contract. We have been known to offer up to 2 clock hours but this is only feasible if there are one or two local engineers, who are literally on the site’s door-step.

We classify these types of visit as a ‘health check’ and generally insist on a health check when we are asked to maintain a UPS system or air conditioner which we have not supplied or maintained. A health check can be ordered inside normal working or outside working hours. We provide a complete report following the health check assessment, with a recommendation for refurbishment, maintenance or replacement.

We do offer preventative maintenance visits and inspections. Normally we offer one or two visits dependent upon the server room or datacentre equipment and the client needs. Modern UPS systems for example normally only require one inspection per year but standby power generators and critical cooling air conditioners may require two.

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Service Contracts FAQs

We split our maintenance contracts into three types including 4 clock hours (the fastest response time), 8 working hours or 12 working hours. The 4 clock hours is a 24/7, 365-day a year maintenance contract. We have been known to offer up to 2 clock hours but this is only feasible if there are one or two local engineers, who are literally on the site’s door-step.

We classify these types of visit as a ‘health check’ and generally insist on a health check when we are asked to maintain a UPS system or air conditioner which we have not supplied or maintained. A health check can be ordered inside normal working or outside working hours. We provide a complete report following the health check assessment, with a recommendation for refurbishment, maintenance or replacement.

We do offer preventative maintenance visits and inspections. Normally we offer one or two visits dependent upon the server room or datacentre equipment and the client needs. Modern UPS systems for example normally only require one inspection per year but standby power generators and critical cooling air conditioners may require two.

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Server Room Room Monitoring Systems FAQs

We split our maintenance contracts into three types including 4 clock hours (the fastest response time), 8 working hours or 12 working hours. The 4 clock hours is a 24/7, 365-day a year maintenance contract. We have been known to offer up to 2 clock hours but this is only feasible if there are one or two local engineers, who are literally on the site’s door-step.

We classify these types of visit as a ‘health check’ and generally insist on a health check when we are asked to maintain a UPS system or air conditioner which we have not supplied or maintained. A health check can be ordered inside normal working or outside working hours. We provide a complete report following the health check assessment, with a recommendation for refurbishment, maintenance or replacement.

We do offer preventative maintenance visits and inspections. Normally we offer one or two visits dependent upon the server room or datacentre equipment and the client needs. Modern UPS systems for example normally only require one inspection per year but standby power generators and critical cooling air conditioners may require two.

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Site Survey FAQs

We split our maintenance contracts into three types including 4 clock hours (the fastest response time), 8 working hours or 12 working hours. The 4 clock hours is a 24/7, 365-day a year maintenance contract. We have been known to offer up to 2 clock hours but this is only feasible if there are one or two local engineers, who are literally on the site’s door-step.

We classify these types of visit as a ‘health check’ and generally insist on a health check when we are asked to maintain a UPS system or air conditioner which we have not supplied or maintained. A health check can be ordered inside normal working or outside working hours. We provide a complete report following the health check assessment, with a recommendation for refurbishment, maintenance or replacement.

We do offer preventative maintenance visits and inspections. Normally we offer one or two visits dependent upon the server room or datacentre equipment and the client needs. Modern UPS systems for example normally only require one inspection per year but standby power generators and critical cooling air conditioners may require two.

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Server Room Solution FAQs

We split our maintenance contracts into three types including 4 clock hours (the fastest response time), 8 working hours or 12 working hours. The 4 clock hours is a 24/7, 365-day a year maintenance contract. We have been known to offer up to 2 clock hours but this is only feasible if there are one or two local engineers, who are literally on the site’s door-step.

We classify these types of visit as a ‘health check’ and generally insist on a health check when we are asked to maintain a UPS system or air conditioner which we have not supplied or maintained. A health check can be ordered inside normal working or outside working hours. We provide a complete report following the health check assessment, with a recommendation for refurbishment, maintenance or replacement.

We do offer preventative maintenance visits and inspections. Normally we offer one or two visits dependent upon the server room or datacentre equipment and the client needs. Modern UPS systems for example normally only require one inspection per year but standby power generators and critical cooling air conditioners may require two.

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UPS and Power Distribution FAQs

We split our maintenance contracts into three types including 4 clock hours (the fastest response time), 8 working hours or 12 working hours. The 4 clock hours is a 24/7, 365-day a year maintenance contract. We have been known to offer up to 2 clock hours but this is only feasible if there are one or two local engineers, who are literally on the site’s door-step.

We classify these types of visit as a ‘health check’ and generally insist on a health check when we are asked to maintain a UPS system or air conditioner which we have not supplied or maintained. A health check can be ordered inside normal working or outside working hours. We provide a complete report following the health check assessment, with a recommendation for refurbishment, maintenance or replacement.

We do offer preventative maintenance visits and inspections. Normally we offer one or two visits dependent upon the server room or datacentre equipment and the client needs. Modern UPS systems for example normally only require one inspection per year but standby power generators and critical cooling air conditioners may require two.

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